Monday, March 21, 2022

438 - Are You Selling a Product, A Service, Or An Experience?

Show 438

Show Notes

Woman on a swing below a palm tree.

A commodity is a mass-produced or non-specialized product. The travel products you offer could fall into the category of a commodity. This is not where you want to be as a travel advisor. First and foremost you want to offer your clients an experience coupled with outstanding service. This is what will separate you from your large online competitors who specialize in commoditized travel products. My guest, Peter Klayman with Bottle Rocket, and I talk about strategies that will boost your client's experience and we talk about how you can provide service that will raise you above all of your competitors.

Bottle Rocket is a premier company that helps companies and organizations design ultimate customer experiences. They help create experiences "that brands love and people crave."

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The Fine Print

Thank you for listening to the Home Based Travel Agent Podcast. Barry, or the Show, receives no compensation from the guests on our show, or from the companies they represent unless we state otherwise during the show. We invite guests to our show because they offer something of value to the travel trade community. The Home Based Travel Agent Show is funded from the resources of Barry Kantz.

© 2022 All Rights Reserved

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posted by Barry at 7:41 AM 0 comments

Wednesday, March 09, 2022

437 - Airfares are Chaotic But Here's How to Save Your Clients' Money

Show 437

Show Notes

Airfares are chaotic, and the old models that tell you to book thirty days in advance, or any other time frame, no longer apply (if they ever did).  Airfares are affected by pandemic inspired consumer behavior,  labor shortages,  rising fuel prices,  new travel restrictions,  and many other things.  This makes predicting airfares almost impossible.  My guest on this show, Alex Malebranche, the founder of Plane Ahead, and  I discuss many of these trends and a way to get your clients the lowest airfare possible without changing your clients itinerary even after they've booked their flight.  

Links to Items We've Discussed

Podcasts Related to This Show

The Fine Print

Thank you for listening to the Home Based Travel Agent Podcast. Barry, or the Show, receives no compensation from the guests on our show, or from the companies they represent unless we state otherwise during the show. We invite guests to our show because they offer something of value to the travel trade community. The Home Based Travel Agent Show is funded from the resources of Barry Kantz.

© 2022 All Rights Reserved

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posted by Barry at 1:04 PM 0 comments